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Payment Policy

Payment Policy

Last Updated: September 23, 2026

At Lilapaw, we want to make your shopping experience simple, secure, and convenient. This Payment Policy explains the payment methods we accept and how payments are processed when you place an order through our website.

Accepted Payment Methods

Lilapaw currently accepts the following payment methods through our secure checkout:

  • Visa
  • Mastercard
  • American Express
  • Discover
  • PayPal
  • Apple Pay
  • Google Pay
  • Shop Pay

Available payment methods may vary depending on your location, device, browser, and checkout availability.

Payments are processed through secure third-party payment providers. Lilapaw does not store your complete credit card information.

Payment Authorization

When you place an order, your selected payment method may be authorized and charged when your order is submitted.

By completing your purchase, you confirm that:

  • You are authorized to use the selected payment method.
  • The payment information you provide is accurate and complete.
  • You have sufficient funds or available credit to complete the purchase.

If your payment cannot be successfully processed, your order may be delayed, placed on hold, or canceled.

Currency

Unless otherwise stated, all prices displayed on the Lilapaw website are listed in United States Dollars (USD).

Payment Security

Your payment security is important to us.

Payment transactions are processed through secure payment providers using security measures designed to help protect your payment information during checkout.

Lilapaw does not store or have access to your complete credit card information.

Failed or Declined Payments

If your payment is declined or cannot be completed, we recommend that you:

  • Verify that your payment information is correct.
  • Make sure your billing address matches the information associated with your payment method.
  • Confirm that your card has sufficient available funds or credit.
  • Contact your bank or payment provider if the issue continues.
  • Try another available payment method at checkout.

Orders with unsuccessful payments will not be processed until payment has been successfully completed.

Taxes

Applicable sales tax may be calculated and added during checkout where required by applicable laws and regulations.

Any applicable tax amount will be displayed before you complete your purchase.

Order Confirmation

After your payment has been successfully processed, you will receive an order confirmation email containing important order details, which may include:

  • Order number
  • Purchased products
  • Order total
  • Shipping information
  • Billing information

If you do not receive your order confirmation, please check your spam or junk folder first.

If you still cannot locate your confirmation email, please contact our customer support team.

Payment & Order Verification

To help protect our customers and business, Lilapaw may review certain orders for payment or order verification purposes.

An order may be placed on hold or canceled if:

  • Payment cannot be successfully authorized.
  • Payment information cannot be verified.
  • The transaction appears unauthorized or potentially fraudulent.
  • Information provided during checkout is incomplete or inconsistent.

We may contact you if additional information is needed to verify your order.

Refunds

Approved refunds are issued to the original payment method used for the purchase, unless otherwise required or agreed upon.

For complete information about returns, refunds, and refund processing times, please review our Refund & Return Policy.

Once a refund has been issued, your bank or payment provider may require additional processing time before the funds appear in your account.

Contact Us

If you have questions about payments, billing, or your order, please contact us:

Email: support.lilapaw@gmail.com 

 

Phone: +13322549345

Business Hours:
Monday–Friday: 9:00 AM–5:00 PM EST
Saturday–Sunday: Closed

Business Address

Lilapaw
8375 Sultana Ave, Unit 2, Fontana - California, 92335,USA